Ecommerce Growth Manager

Ecommerce Growth Manager
- Contract

Agency
- Telco Client

London - 1-2 days per week in office

£300-£350 per day
- Outside IR35

This is an opportunity to join a leading telecommunications organisation at a critical point in its digital growth journey. Working within a high-performing Digital Sales team, you will play a key role in driving online commercial performance across key product areas, using data, customer insight and ecommerce best practice to identify and deliver growth opportunities.

The Company

They are a major telecommunications provider with a large and evolving digital customer base. As digital channels become increasingly important to commercial performance, they are investing heavily in online sales, customer experience and conversion optimisation. You will join a collaborative environment that brings together Ecommerce, Digital Sales, CRO, Product, UX and Insight teams to improve customer journeys and deliver measurable business outcomes.

The Role and Deliverables

• Analyse digital sales performance, customer behaviour and commercial trends to identify growth opportunities and risks.
• Evaluate customer journeys and conversion funnels, recommending improvements to increase online sales and reduce friction.
• Partner with CRO, Product, UX, Trading and Insight teams to prioritise and implement optimisation initiatives.
• Assess the effectiveness of pricing, promotional and trading activity, translating insights into commercial recommendations.
• Deliver performance reporting, forecasting, competitor analysis and actionable business insights.
• Build and maintain a prioritised pipeline of ecommerce and conversion optimisation opportunities across the digital sales function.

Your Skills & Experience

• Strong experience within ecommerce, digital sales, digital trading or online commercial growth environments.
• Proven ability to analyse digital performance and conversion data to drive commercial outcomes.
• Experience working with customer journeys, ecommerce funnels and conversion optimisation initiatives.
• Working knowledge of Adobe Analytics and confidence using digital analytics tools to answer business questions.
• Experience with Contentsquare or similar behavioural analytics platforms is advantageous.
• Understanding of CRO methodologies, experimentation and digital customer experience optimisation.
• Strong commercial judgement and experience translating data into practical recommendations.
• Ability to build relationships and influence stakeholders across Product, UX, Insight, Trading and Digital teams.
• A proactive, ownership-led approach with the confidence to identify priorities and drive initiatives forward.

How to Apply

If you are an Ecommerce Growth Manager who enjoys combining analytics, commercial thinking and digital optimisation within a fast-paced telecommunications environment, apply today to learn more about this contract opportunity.