Vice President of Technology

MOO brings brands to life in a sustainable way with a range of remarkable print and merchandise products. We combine design technology manufacturing and service so that people can connect in memorable ways. Not online but out there in real life.

We started in 2004. Since then weve built an award-winning and much-loved brand with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. Weve got half a million customers mostly small and medium businesses in North America the UK and Europe businesses that like us get all excited about putting something real and beautiful into peoples hands.

Does that make us nerds Probably and were ok with that.

Weve been given the highest business award in Britain The Queens Award for Enterprise. Backed by venture capital were part of Tech Nations Future Fifty recently passing $1bn in lifetime revenue and featuring in the Guardians top 10 UK start-ups list. Ok well stop bragging now.

Today were more than 400 people with our global HQ in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO and with our most recent office expansion in Cape Town South Africa.

At MOO technology runs the whole length of the business. From the moment a customer lands on the site and starts designing through checkout and order orchestration all the way to the machines on our factory floor that print cut and finish the product. Were a vertically integrated company: we design it we make it and we sell it. Few technology leaders get to work across a scope this broad.

Were looking for a VP of Technology to lead our technology organisation through a period of significant change and investment. Were modernising the platform that powers our ecommerce experience connecting it more tightly to the post-purchase and manufacturing systems behind it and raising the bar on how our teams build. Youll be the most senior technology leader in the business sitting alongside our commercial product and operations leaders representing technology to our executive team and our board and accountable for the health performance and output of the whole organisation.

The direction is set and the team is moving. We are not looking for someone to tear it up and start again and we are not looking for a caretaker either. We want someone who raises the ambition pace and standards of a team that has momentum and who changes things by building trust rather than by decree. The mission matters and the ambition is high and theres real work to do: sharpening how we deliver growing and keeping brilliant people and making deliberate well-sequenced technology bets that move the business forward.

What youll do

Represent technology at the top of the business. Own the technology strategy the budget and the narrative. Face off with the executive team and the board and make the case for where technology investment goes and what it returns.

Lead the functions. Own functional leadership across all of technology spanning our ecommerce teams (storefront through checkout) our post-purchase and fulfilment teams and the systems that run our manufacturing operations with our platform and IT functions joining as part of an org design you will lead. Set the standards the technical direction and the way the team operates.

Set the pace. Hold the organisation accountable for outcomes through your leaders rather than around them. Raise the ambition and the standard and give your engineering leaders the support and air cover to deliver at pace.

Build and grow a high-performing team. Hire well develop your leaders and engineers and create the conditions where great people do their best work and choose to stay. Own the engineering culture the performance bar and how the organisation is structured.

Partner across the business. Work closely with Product Commercial and Operations leadership to turn strategy into a credible sequenced delivery plan. Translate engineering investment into business outcomes and make the trade-offs visible.

Drive the platform forward. Steer the modernisation of our ecommerce platform and its connection to the systems behind it keeping delivery flowing while the foundations change underneath. Make pragmatic build-versus-buy calls and sequence the work so the business sees value quickly rather than only at the end.

Raise the engineering bar. Own quality reliability and delivery performance across the organisation. Bring rigour to how we measure and improve throughput stability and the day-to-day developer experience.

Lead responsible AI adoption. Champion the effective and responsible adoption of AI tooling and modern software development practices across the team. Set the guardrails prove the value and help our engineers do better work faster.

What youll bring

• A strong track record of senior leadership. Youve led engineering organisations not just teams: youve managed managers grown other engineering leaders beneath you and…