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Director, Customer Analytics & Insight

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-09-02
Job specializations:
  • IT/Tech
    AI Business & Operations, Business Systems & Technology Analysis, Data Analyst
  • Business
    AI Business & Operations, Business Systems & Technology Analysis, Data Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 180000 GBP Yearly GBP 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

HSBC is seeking a Director of Customer Analytics to lead the next generation of customer insight and translate it into measurable outcomes across the organization. Based in the UK or Hong Kong, you’ll collaborate with analytics, product, technology and business leaders to create a joined-up view of the customer journey and embed data-driven decision making.

In this senior role you’ll shape governance, leverage AI-enabled methods, and drive continuous improvement to improve customer outcomes and

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