Principal Product Services Engineer, Advanced Services

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE The Senior Lead  Product Services Engineer role is critical to building the foundation of scalable services  will define how Product capabilities are ope rationalised, ensuring that product adoption is supported by consistent, high-quality service frameworks. The role is responsible for engineering and ope rationalising repeatable platform services that support the lifecycle of Everpure products.

The Role is expected to demonstrate the appropriate level of technical and thought leadership and internal cross-functional influence, as well as to devise new quality methods, content and innovations to accelerate enablement and influence quality.

Leading another Platform Services Engineer, the role is responsible for driving and ensuring completion of all delivery readiness requirements, as well as the automation, and standardisation of product-attached services, ensuring they can be deployed consistently, efficiently, and at global scale. Working closely with Product Engineering, Portfolio, and Delivery teams, the role translates product capabilities into scalable service offerings that improve operational efficiency and accelerate customer adoption.

WHAT YOU'LL DO Strategy:

Help define Platform services scope

Define a robust Delivery Readiness Framework for successful deployment (integrating with existing workflows)
Define service readiness criteria, operational documentation, and enablement assets before global release.

Define & Establish service standards, quality measures, SLAs, and operational best practices.

Ensure product services are aligned to product releases and engineering roadmaps.

Delivery Operational Readiness:

Act as the intersection between Product Engineering & Advanced Services ensuring every product service is operationally ready prior to release (Field Testing / QA)
Partner with Product Engineering to ope rationalise new platform capabilities.

Work closely with Engineering / Product Team on Tech Documentation ( version control / management)
Identify Enablement requirements (Partners, CDP, ASP)
Ongoing Software Release impact assessment and notifications

Services Engineering Lab Management strategy / Overview Innovation (Continuous Improvement & Automation)
Adopt a Six Sigma type approach to continuous improvement / efficiencies in workflows and technology through automation, simplification, and standardisation.

Lead with an AI innovation mindset - Develop service automation, tooling, runbooks, and operational procedures to improve consistency and quality and  constantly enhance scalable service frameworks that improve operational efficiency & accelerate customer adoption.

Leadership Lead Platform Services Engineer(s)
Program Management approach /  governance Close collaboration with Stakeholders / Leadership Teams Act as Technical SME for wider Implementation Center of Excellence TeamWHAT YOU BRING Strong experience in Product engineering, infrastructure, or cloud environments

Understanding of product lifecycle and operational service design

Experience building automation and standardised operational processes

Familiarity with enterprise Products (storage, cloud, virtualization, networking)

Experience with scripting or automation tools (e.g. Terraform, Python, CI/CD pipelines)
Ability to design scalable, repeatable service models rather than one-off solutions

Strong collaboration skills across architecture, product, and engineering teams

Attention to detail and focus on operational excellence

Strong Documentation and asset management (version control) skills

Knowledge / experience  of Continuous Improvement Methodologies (ie Six Sigma)…