AI & Automation Platforms Manager

About RicohA global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They DoThis belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.#Ricoh-Europe What you will be doing

We’re evolving the way technology supports our people, customers and business. As automation and AI continue to reshape the workplace, we’re looking for an experienced IT Automation & AI Platform Lead to help us build the governance, strategy and operating model that will enable these technologies to scale safely and effectively across our organisation.

This is a strategic role for someone who understands that successful automation and AI isn’t just about technology, it’s about creating the right platforms, controls, processes and partnerships to turn ideas into sustainable business value.

You’ll take ownership of the strategy, governance and ongoing development of our enterprise automation and AI capabilities, working across IT, security, architecture and business teams.

You’ll:

Define and evolve the strategy, service boundaries, lifecycle standards and operating model for enterprise automation and AI platforms.

Lead the governance of technologies including Microsoft Power Platform, Power Automate, Power Automate Desktop, Copilot Studio, Microsoft Copilot and RPA.Establish effective controls around environment strategy, DLP, risk management, auditability, resilience, support and compliance.

Shape and prioritise the automation and AI demand portfolio, balancing business value, risk and strategic priorities.

Help determine which solutions are appropriate for citizen development, IT-supported delivery or enterprise-led implementation.

Translate business challenges into practical automation, workflow and AI solutions.

Work closely with Security, Architecture, Audit and business stakeholders to enable innovation without compromising control.

Develop reusable solution patterns, standards, templates and starter kits that make safe self-service adoption easier.

Support the operationalisation of Copilot and AI-enabled workflows across Microsoft 365 and business processes.

Lead platform roadmaps, lifecycle management, migration and the decommissioning of legacy automation solutions.

Work within an Agile/Dev Ops environment to deliver continuous improvement and change.

Lead cross-functional teams and external suppliers to deliver platform and service improvements.

Help measure the value and impact of automation and digital workflow transformation across the business.

You will ideally have

We’re looking for someone with significant IT experience and a strong background in automation, platform management, business applications or digital workflow transformation.

You’ll ideally have:

Strong knowledge of enterprise automation and low-code platforms, particularly Microsoft Power Platform, Power Automate, Power Automate Desktop, Copilot Studio and RPA.Experience owning or managing enterprise platforms, services or technology portfolios across governance, support, change and roadmap delivery.

Experie…