Head of Personalisation Engineering & AI
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-03
Listing for:
MARKS&SPENCER
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
Marks & Spencer is seeking a Head of Software Engineering for our Personalisation and Post-Purchase domain to lead teams building experiences that make shopping with M&S feel more relevant, helpful and seamless. From personalised search and AI-powered recommendations to customer support journeys and chat experiences, you'll help shape products used by millions.
You will manage Engineering Managers and engineers, shape technical direction, drive AI and automation, improve delivery speed and
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