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Support Engineer: Debug, Delight, Scale Zendesk & DB
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-03
Listing for:
Zinc Work
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London
Zinc Work is seeking a diligent Product Support Engineer to help customers as our software scales. You will diagnose and resolve user issues, working closely with Customer Success and Engineering to understand root causes and deliver timely fixes.
This role prioritises proactive problem solving, strong communication, and a willingness to contribute to process improvements while owning Zendesk workflows and supporting data-driven investigations.
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