Director - Digital Healthcare

Director - Digital Healthcare The role will be working in the UK Digital Healthcare practice within our Technology and Data service line in Advisory, supporting clients across Infrastructure, Government and Health. Our clients are making major investments in digital platforms, data, automation and electronic patient record capabilities, but the value is only realised when technology is adopted, embedded into clinical and operational workflows, and connected to measurable outcomes.

This Director role is designed for a leader who can originate, sell and deliver large national and local mandates where technology deployment, adoption, change and benefits realisation are treated as one integrated transformation challenge.

The teamKPMG is a major advisor to the UK healthcare market, supporting national bodies, systems, providers and local organisations to deliver complex transformation. This role will sit within a growing Cyber and Digital Healthcare business and work closely with cyber, data, AI, cloud, technology transformation, operational improvement, clinical transformation, change and managed services teams. The successful candidate will help scale our market-facing capability in digital adoption and technology-enabled outcomes, with particular focus on EPR, AVT and other digitally enabled health and care workflows.

The role

This is a Director role to lead our go-to-market and delivery approach for Digital Healthcare, with a focus on large national mandates and local health and care mandates that deploy technology as part of a broader ambition to improve productivity, operational performance, staff experience, patient experience and outcomes. The role is not simply about implementing systems. It is about helping healthcare organisations get the best out of technology by shaping the operating model, redesigning pathways, preparing users, embedding adoption, and sustaining new ways of working after go-live.

The successful candidate will be credible with senior healthcare leaders, digital leaders, operational leaders and clinical stakeholders, and will be able to move comfortably between strategy, delivery, adoption and benefits realisation. They will understand the practical realities of implementing EPR, AVT and wider digital health technologies in complex healthcare environments, and will know how to turn deployed technology into changed behaviours, improved workflows and measurable outcomes.

Core distinction: this role is not a pure technology deployment role. It requires deep experience of adoption, change, workflow redesign, benefits delivery and embedding technology into everyday clinical, operational and corporate ways of working.

The Director role will be responsible for the following areas:

Work collaboratively with the leadership of the Digital Healthcare business, Technology and Data service line, IGH colleagues, capability leads and alliance partners to deliver the digital health business plan for national and local healthcare clients.

Originate, shape and lead major digital healthcare opportunities focused on technology-enabled transformation, including EPR, AVT, digital front door, workflow automation, analytics, interoperability, service redesign and digitally enabled productivity.

Lead the end-to-end delivery of complex digital healthcare transformation programmes, ensuring that technology deployment is connected to adoption, change, clinical and operational workflow redesign, benefits realisation and sustainable outcomes.

Build and manage relationships with NHS England, national health bodies, provider organisations, local health and care organisations, private healthcare organisations, digital leaders, clinical leaders and operational executives.

Develop propositions that combine technology transformation, digital adoption, clinical and operational change, data, AI, cyber, cloud, privacy, service design and managed services into practical offerings for healthcare clients.

Work with clients to define the case for change, target outcomes, adoption strategy, delivery roadmap, operating model, benefits framework and governance needed to realise value from technology investments.

Lead multidisciplinary teams across business change, clinical transformation, service design, product delivery, technology implementation, data, cyber, cloud and operational improvement.

Actively contribute to relationships with technology partners and vendors, from major EPR and enterprise platforms to specialist AVT, workflow, analytics and automation providers, while maintaining KPMG’s independent advisory position.

Build the people capability required to scale the practice, including recruiting and developing specialists in digital health, adoption, change, technology implementation, benefits delivery and healthcare transformation.

Contribute to practice management, including proposition development, thought leadership, knowledge management, reusable delivery assets, training and market eminence.

Reporting to the Lead Digital…