Senior IT Infrastructure Engineer

About UsThe Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.Our

Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role Overview Reporting into the Head of Collaboration Tooling in the Infrastructure & Operations group in Technology, this role is for a senior engineer to help implement and support the collaboration tools and services used by the staff of the Financial Times.

About the team:
Infrastructure & Operations has around 90 people working in multiple teams that have diverse remits, including: cloud services, code management, the management and provision of end-user devices, collaboration tools, networking, a global service desk, identity and access management, and technical operations support. We value transparency, accountability, shared responsibility and teamwork. The team works closely together with a very supportive, knowledge-sharing ethos.

We ensure FT Staff have the tools they need to run a business providing world-class journalism to our customers. We support informal knowledge sharing alongside more formal training opportunities.

You can also get an insight into how we work from our FT Product & Technology Medium publication.

What you will work on:
Lead technical design and architectural decisions for collaboration tooling platforms, providing guidance and direction for engineers across the team. Act as a subject matter expert for AI capabilities within collaboration tooling, helping teams understand, adopt and safely leverage AI-powered features and services.

Engage with other disciplines, groups and teams across FT Technology and beyond, making sure we are all working together effectively, and evangelising the tools and solutions that the team own and manage.

Contribute to the product and renewal roadmaps for the tools the team owns.

Understand the capabilities our collaboration tools provide, and stay abreast of relevant developments in the marketplace.

Help manage and select suppliers of key collaboration tools or technologies.

Liaise with vendors and internal customers of collaboration tools.

Help set and reinforce our inclusive, respectful, multidisciplinary, and open culture.

Help to improve the technology, processes and skills of the team.

Establish and promote engineering standards, operational practices and architectural principles for collaboration tooling and associated integrations. Ability to make and communicate sound technical decisions in ambiguous situations.

Comfortable acting as a technical escalation point for complex problems.

Curiosity about emerging technologies, particularly AI and automation, and an ability to translate them into practical business value.

Collaboration Tools Your focus will be on our collaboration tools such as ChatGPT, Google Workspace, Google Gemini, Slack, Jira, Confluence, Figma, Make, MASV, , Zapier, Lucid Chart & Lucid Spark. This list is neither exhaustive nor comprehensive.

About You You are enthusiastic about contributing to all areas of the team's responsibilities. Our ideal candidate will bring a unique point of view to the work that we do. We firmly believe that diverse perspectives help us…