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IT Support Bar Analyst - On-site
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-04
Listing for:
Pontoon
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Pontoon is hiring two IT Support Analysts to join our Support Bar in Shepherd's Bush, London. This is a hands-on, customer-facing role providing Level 1–2 IT support to on-site and remote users in a busy, modern environment.
You'll troubleshoot Windows and macOS, manage Microsoft 365, Entra /AD, Intune, VPN and AV systems, and log incidents in Service Now, keeping users informed and incidents resolved promptly. Occasional travel to remote sites may be required.
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