Hybrid Technical Support Engineer II: Discovery & Triage
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-04
Listing for:
Alloy
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Hybrid Technical Support Engineer II:
Discovery & Triage
Location: Greater London
Country: GB
Company: Alloy Inc.
Start Date:
End Date:
Alloy Inc. seeks a Technical Support Engineer II in London to engage with customers and clarify technical issues. This position emphasizes direct interaction and problem-solving to improve the customer support experience, operating in a hybrid environment. Successful candidates will have a background in technical support and strong communication skills.
Key responsibilities- triaging incoming support cases and leading customer discovery conversations while maintaining clear documentation and collaboration with senior engineers.
- unlimited holiday
- pension contributions
- health care
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