Digital Platform & Training Executive- FTC

Digital Platform & Training Executive- FTC until Oct 2027

London or Filleigh, North Devon Competitive Salary + benefitsA little about us….Bray Leino is a full-service brand growth Agency established in North Devon in 1973, with further offices in Bristol, London and beyond, servicing national and global B2B and B2C Clients. About the Role...We are looking for a Digital Platform & Training Executive to join our automotive team, providing our Client and their Centre network with high-quality support across their brand-supplied website platform.

This is a varied role at the heart of a small, collaborative team. You’ll work closely with Regional SAMs, Centre Network teams and client stakeholders, providing website support, CMS training and advice, managing digital content and helping the client understand website engagement and performance through effective reporting.

Reporting to the Business Director, you’ll be comfortable coordinating multiple priorities and taking ownership of a varied workload. Your day could include managing website queries, updating digital content, organising and delivering virtual CMS training, coordinating training materials, managing website access requests and producing performance reports.

Key Responsibilities:

Building and maintaining an effective working relationship with the client Marketing Executive and wider Retail Marketing team, including chairing weekly status meetings to agree priorities and next actions

Working collaboratively with client, Centre and internal stakeholders to coordinate website activity and provide effective day-to-day support

Maintaining a high standard of accuracy and attention to detail across client and internal communications

Organising and delivering virtual CMS training for Centre stakeholders, including scheduling sessions, coordinating communications and materials, delivering training and reporting training status to client teams

Maintaining the training calendar and adapting schedules where required to support the needs of the client and Centre network

Gathering and reporting satisfaction feedback to help measure the effectiveness of Centre website training

Developing website insight reports that provide Centres and head office stakeholders with a clear view of website engagement and performance

Capturing and reporting Centre website queries and required bug fixes, ensuring the wider team has clear visibility of issues and progress

Identifying opportunities to improve Centre website support and add value for the client, such as developing useful guides and support materials

Supporting the client team with uploading and managing content across Centre websites

Editing or recommending content changes where appropriate, working with Regional SAMs and Centre stakeholders to ensure content meets agreed standards

Managing website access requests

Collaborating with and supporting the wider team on other campaigns and production activity when required

Supporting Centre HTML communications when capacity and priorities allow, including HTML build, testing and compliant data management

About the Person…Experience producing or managing web-based content using a Content Management System (CMS) or similar digital platform

An understanding of digital projects, workflows and publishing processes

Strong organisational skills and the ability to coordinate multiple tasks and priorities

Clear and effective communication skills, with confidence working with a range of stakeholders

Strong attention to detail and a commitment to producing accurate work Confidence delivering training, demonstrations or guidance to others, or an interest in developing this skill

Experience producing digital reports or using data to communicate performance and insight

An understanding of advertising and marketing processesA collaborative and adaptable approach to working

Experience with in automotive, agency or multi-site/retail environments would be welcome but is not essential

And in return…25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays Company pension scheme, with enhanced Employer contributions after 1 years’ service

Medical Cash Plan – including employee…