Monitoring & Observability Engineer; Dynatrace

Position: Monitoring & Observability Engineer (Dynatrace)
Location:

UK
- London, UK
- Reading, UK
- Hatfield, UK
- Nottingham, UK
- Manchester, UK
- Milton Keynes, UK
- Birmingham | Job- | Contract type:
Standard | Business Unit: IT Consulting Life on the team

At Computacenter, you’ll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.

As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the world’s most well-known organisations. You’ll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates—contributing to their operational success through proactive insight and incident prevention.

What you'll do Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues

Integrate monitoring platforms with ITSM tools (e.g. Service Now) and CI/CD pipelines to enable proactive alerting and resolution workflows

Act as a Monitoring & Observability SME within customer delivery teams

Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities

Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring

Attend customer and project meetings to present monitoring solutions and technical designs

Proactively identify and highlight risks that could impact solution success

What you'll need Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk Deep understanding of telemetry signal analysis and performance monitoring

Experience integrating observability tools with ITSM platforms and Dev Ops tool chains

Ability to troubleshoot complex infrastructure and application issues using monitoring insights

Solid scripting experience (Python, Power Shell) for automation and integration

Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, Open Shift)
Strong problem-solving skills and analytical thinking to draw meaningful insights from data Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences

Experience working in Agile project environments (Scrum, Kanban, etc.)A proactive mindset with a passion for continuous improvement and knowledge sharing

Certifications

Dynatrace Associate & Pro Splunk Core Certified Power User

Desirable Experience Dev Ops  or Site Reliability Engineering (SRE) experience

Automation with Terraform or similar tools

Building CI/CD pipelines

Experience with Docker and Kubernetes for packaging and deployment

Ability to adapt to new technologies in fast-paced environments

About us Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.#winning together #people matter