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Service Performance Lead: Retail Tech & Incident Expert
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-06
Listing for:
Starbucks Coffee Company
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Project Manager, SRE/Site Reliability
Job Description & How to Apply Below
Starbucks Coffee Company is seeking a Service Performance Lead to ensure reliable delivery of technology services across EMEA, with focus on service stability, incident management and continuous improvement across retail and digital platforms.
You will own end-to-end service performance, lead incident, problem and change management, monitor metrics, manage vendors, and collaborate with cross-functional teams to deliver customer‑ and partner‑focused outcomes.
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