Salesforce QA​/Test Lead

• Engage directly with global, multi-functional teams to provide technical testing for strategic development and enhancement of Salesforce CRM applications
• Engage with technical and end-user teams
• Assess and advance complementary Salesforce release and test automation technologies
• Align testing activities with Salesforce Operations development objectives
• Act as the business-facing Subject Matter Expert for the Salesforce technology stack during development test cycles
• Create end-user documentation of test plans and procedures
• Evaluate business requirements in relation to testing approach
• Support stakeholders during UAT and development/testing lifecycle phases
• Execute required test plans
• Ensure a functionally sound and stable Salesforce deployment
• Work with user groups and technical development teams, accountable for development-related testing and end-user engagement
• Ensure projects are delivered on time and free of defects
• Collaborate with development and business teams to assess requirement feasibility
• Provide system and business process expertise when scoping test plans
• Review solution summaries for best-practice adherence and fit-for-purpose, user-focused development
• Determine and apply testing methodologies across projects
• Develop documentation including test plans, test strategies, test cases, and testing matrices
• Apply advanced Salesforce technical principles and concepts
• Contribute to new technical principles and concepts
• Test new integrations and troubleshoot existing integrations
• Work under consultative direction toward predetermined long-range goals and objectives

• Degree in Computer Science, Software Engineering, MIS, or related field preferred
• 4+ years of previous testing experience with Salesforce
• Salesforce Certified Advanced QA Lead certification preferred
• Salesforce Certified Platform App Builder certification preferred
• Scrum / Agile software development methodology experience
• Ability to analyse and evaluate projects to determine the best test approach/methodology
• Experience implementing or working within newly implemented Salesforce Orgs preferred
• Strong understanding of how to build and support highly scalable and reliable solutions on the Salesforce Platform
• Proven ability to identify and resolve complex and ambiguous technical issues
• Demonstrated test lead success with at least one large Salesforce Org
• Understanding of UI design principles and best practices
• Communication skills for both a technical and business audience
• Ability to deal with and balance multiple priorities
• Ability to deal with ambiguity and rapid change

Demonstrates expertise in Salesforce testing methodologies, including the development of test plans, strategies, and documentation. Proven ability to engage with cross-functional teams and stakeholders to ensure successful Salesforce deployments and user acceptance testing.

• Salesforce Testing Experience
• Salesforce Certified Advanced QA Lead
• Salesforce Certified Platform App Builder
• Scrum / Agile Methodology
• Test Plan Development

• Test Automation
• Testing Methodologies
• Integration Testing
• Test Case Development
• Salesforce Platform Expertise
• UI Design Principles
• Business Requirement Evaluation
• Defect Resolution
• User Acceptance Testing
• Documentation Development

• Communication Skills
• Prioritization
• Adaptability
• Problem-Solving

• Salesforce Certified Advanced QA Lead
• Salesforce Certified Platform App Builder

• Technical Testing
• Multi-Functional Teams
• End-User Engagement
• Business Process Expertise
• Development Lifecycle

• Salesforce CRM
• Salesforce Orgs