Event Technology Manager

Job Description

Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology.

Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology.

Our Event Technology shapes the digital experience of every attendee - from registration to networking, awards submissions to onsite engagement. We leverage technology platforms to ensure seamless, scalable and data‑driven experiences.

We’re seeking an Event Technology Manager who combines platform expertise, operational excellence, product‑minded thinking and strong data acumen to drive the next evolution of techoraco’s event technology stack.

• Own the full lifecycle of event tech delivery across registration, networking platforms, awards, engagement tools and data workflows
• Act as the operational point of contact for event technology across the business
• Guide stakeholders through discovery, configuration, testing and onsite execution

• Build multi‑path registration sites including pricing, discounts, tax rules, conditional flows and confirmation logic
• Support with configuration check‑in, kiosks, devices and badge printing
• Manage tesing cycles, launch approvals and continuous optimisation of registration processes

• Lead full networking platform setup including data structures, custom fields, groups, sponsor entitlements, meeting locations and notifications
• Provide strategic configuration guidance to maximise attendee interaction, meetings and sponsor value
• Manage data imports, mapping, ETL and session integrations
• Oversee testing, troubleshooting and cross‑functional communications
• Support onsite delivery of networking, scanning, agenda updates and sponsor support

• Build and operate awards programmes end‑to‑end: categories, submissions, scoring logic, judging panels, automated comms and ceremony outputs
• Prepare shortlists, scoring summaries, winner exports and content for show production
• Integrate awards outputs with event websites, registration platforms and internal workflows

• Coordinate project timelines, dependencies, deliverables and risks with Marketing, Ops, Production, Customer Services and Sales
• Manage scope, prevent scope creep and raise SOW changes where needed
• Provide clear documentation, versioning, meeting notes and stakeholder updates
• Lead onsite technology delivery across badge printing, scanning, kiosks, devices and networking checks
• Support live troubleshooting, updates, notifications, scanning and real‑time analytics
• Triage issues across event tech stack
• Raise and manage support tickets and escalations
• Recommend platform or workflow enhancements to internal teams and vendors

• Maintain SOPs, playbooks, naming conventions, templates and best‑practice documentation
• Train and mentor colleagues on all event technology platforms and workflows
• Work closely with Director of Technology to assess, evaluate and select new technology platforms that enhance attendee experience, operational…