Head of Analytics - Commercial

Introduction

In just 10 years, Octopus Energy has evolved from a disruptive challenger into the UK’s largest energy retailer and a well-loved brand, serving more than 8 million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.

We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers engage with energy. We empower customers with dynamic pricing and "Intelligent" EV charging, rewarding them for shifting consumption to greener, cheaper periods.

You and a group of strong analysts will be generating insights to guide Octopus’ commercial decisions.

You will be leading the UK data commercial team and guiding global cooperation in this critical area.

You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong team leadership.

• Lead UK team: Lead, set priorities, coordinate and review the work of a high-performance team of commercial and marketing data analysts.
• Strategic analytics: Use data to guide our understanding of our customers and our competitors. Impact our UK and global strategy through insights presented to the senior leadership team.
• Pricing operations: Enable us to react quickly to the ever-changing energy industry through smooth price changes, ensuring we offer good deals for our millions of customers and comply with regulations.
• Metrics: Help people all across the business understand the key drivers of their operations through well-defined KPIs and intuitive dashboards. Examples of metrics include seeing why people churn, performance of marketing campaigns, lifetime value calculations etc.
• Global cooperation: Prioritise and coordinate the data teams supporting Octopus’ operations globally, balancing local needs with global opportunities.

• Experience as a manager of a high-performing data team.
• Hands-on expertise with modern data platforms and analytical tools (especially SQL and python - see our full stack below).
• Passion for both hands-on data work and leading teams to deliver insights.
• Strong communication skills to influence non-technical stakeholders and senior leadership.
• Strong commercial acumen, preferably in pricing, margin optimisation, and/or growth analytics.
• A track record of delivering actionable insights that drive measurable business impact.

We employ software engineering best practices to design, test, and deploy our data platform and services using the below technologies:

• Python, pandas and SQL in Jupyter notebooks for analysis
• dbt and Databricks data platform with Delta Lake
• Lightdash as our BI tool and semantic layer
• Streamlit for interactive data applications
• Airflow for orchestration
• Kubernetes for application deployment
• CI/CD with Git Hub and CircleCI
• Infrastructure on AWS, deployed with Terraform / Spacelift

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a
  unique culture
  . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024.
  
  Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
• Visit our UK perks hub - Octopus Employee Benefits

Are you ready for a…