Business Change Manager,Global Supply Chain

Our client is a Global Supply Chain who are currently looking for a Business Change Manager who has worldwide exposure. This is not a project manager job.
key Responsibilities:
 
* Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis.
 
* Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits
 
* Identifying and preparation of risk mitigation tactics
 
* Identification and management of anticipated resistance to change
 
* Development and delivery of actions for change management levers: assessment of as-is/to be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan.
 
* Define, measure and report success metrics and monitor change processes
 
* Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses.
 
* Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training
 
* Support on AI projects and be part of the AI community discussions
 
* Manage feedback loop of user experience in testing/training/deployment

Skills & Experience:

* 5 years plus change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business.
 
* Hold a Change Management qualification and experience of working within a similar multi entity/global environment with worldwide countries
 
* Excellent written and verbal communication skills, with the experience of communications planning to support change initiatives and negotiation skills.
 
* Experience with CTRM, ERP deployments and AI would be an advantage.
 
* Languages would be an advantage
 
* RP deployments and AI would be an advantage