Modern Workplace Engineer

Salary: £70, per year

• Excellent presentation and communication skills, both verbal and written
• Self-starter with the ability to prioritise and plan complex work in a rapidly changing environment
• Results-oriented, with the ability to produce products that deliver organisational benefit
• Proven ability to work collaboratively on projects and provide technical leadership
• Strong conceptual and analytical skills, including outside-the-box problem solving
• Effective design and proposal documentation skills
• SC clearance or willingness to gain it
• Microsoft expert-level exams and certifications
• Subject matter expert exams and certifications
• Several years in a customer-facing role delivering and supporting technology solutions based on Microsoft technologies
• In-depth knowledge and experience of various Microsoft technologies, with SME knowledge in agreed areas
• In-depth knowledge and experience of creating technical designs to deploy and implement without guidance
• In-depth understanding of Microsoft Cloud Platform, including services, security, capabilities, technology, applications, IT issues, best practice standards, methodologies and processes
• Experience leading technical workshops and solutions across multiple technologies
• Commercial awareness to create proposals and draft responses to tenders
• Significant pre-sales experience discussing solutions and technologies with customers
• Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions
• Experience presenting technical solutions to customers and stakeholders

• Involve ourselves in initial customer engagements to articulate our capabilities and help shape customer technical strategy and requirements
• Own the technical solution required to meet a customers specification, liaising proactively with colleagues and external partners to deliver technically elegant, feasible and commercially viable solutions
• Construct cost models to support implementation and ongoing delivery of solutions
• Own and manage risks associated with solution development and implementation
• Author and/or review technical elements of proposal documentation where required
• Take the technical lead in presenting technical and commercial solutions to customers, in collaboration with the sales team
• Provide technical support in contract negotiations and development
• Ensure effective handover of technical solutions to delivery teams, in conjunction with programme managers
• Contribute to the development of our technical solutions and capabilities, keeping abreast of industry developments and proposing innovation
• Provide quality assurance of technical solutions proposed and/or implemented by technical architects or engineers, where required
• Conceptualise and design complex solutions covering multiple sites, including hosted data centre infrastructures
• Perform pre-sales activity in support of business development, solution architecture and sales teams
• Apply detailed design skills specific to the individuals technology specialisation, with an architecture-level appreciation of complementary technologies
• Initiate an ongoing proactive approach, working alongside colleagues to develop and deliver service offerings based on industry best practice and new-to-market technologies
• Understand and develop opportunities within customer accounts
• Maintain a broad understanding across Microsoft technologies and complete training, exams and accreditations as identified as pertinent to the role
• Act as a subject matter expert in agreed technologies in line with our solutions and designs
• Mentor and guide the team to build and develop their skills to meet our requirements and those of our customers
• Work with the management team to build repeatable, robust policies, processes and approaches to enable consistent best-practice solution delivery
• Provide support to Managed Services and Delivery Engineers as an SME
• Carry out all other duties as required

• Cloud
• Support
• Security
• Dev Ops

We are Methods Business and Digital Technology Limited, a 100M+ IT services consultancy that has partnered with central government departments and agencies to transform public sector operations in the UK. Established over 30 years ago and UK-based, we apply transformation, delivery and collaboration skills from across the Methods Group to create end-to-end business and technical solutions that are people-centred, safe and designed for the future.

We are known for our human touch, with people, technology and data at the heart of what we do, and we believe in creating value and sustainability for our clients, staff, communities and the planet. We support our clients collaboratively, encourage learning from mistakes, and offer autonomy, exciting project work that makes a difference in society, inspiring leadership, a supportive environment, Linked In Learning and development programmes, wellness support, social activities, 25 days holiday, a pension scheme, discretionary bonus, life assurance, private medical…