Research Infrastructure Developer

Salary: £39,000 - 62,000 per year

• Experience working in Linux environments
• Background in research computing, HPC, or a related technical field
• Programming skills for scripting, automation, troubleshooting, and operational support
• Strong problem-solving skills and the ability to apply them to support researcher needs
• Ability to communicate technical concepts effectively to researchers and non-specialists
• Ability to support the organisation of webinars and remote and in-person training activities
• Knowledge of AI/ML infrastructure and workflows
• Experience with GPU-enabled systems and scheduling technologies, Kubernetes, and containerised environments
• Familiarity with monitoring, performance analysis, and service management practices
• Experience developing operational metrics and support processes

• Provide first-line support to researchers
• Troubleshoot Linux environments, Kubernetes clusters, AI platforms, GPU-enabled services, and research workloads
• Assist with platform administration and maintenance
• Monitor service performance, reliability, and utilisation
• Help define and implement metrics, procedures, and support processes
• Work closely with researchers to understand and improve their experience
• Contribute to documentation, knowledge sharing, and continuous service improvement

• AI
• Support
• Kubernetes
• Linux
• Dev Ops
• Jackson

We are UCL, a multi-disciplinary university with over 13,000 staff and 42,000 students from 150 countries. Our Centre for Advanced Research Computing (ARC) is our institute for infrastructure and innovation in digital research, combining professional services with a laboratory for research and innovation. We are home to research technology professionals including research software engineers, HPC systems engineers, dev-ops specialists, data scientists, and data stewards who support and collaborate in delivering UCL research.

This role offers a salary of 43,981 to 54,019 including London Allowance depending on experience, hybrid working with a minimum of 20% on site, and a range of benefits including 41 days holiday, additional annual leave purchase, a defined benefit pension scheme, cycle to work and season ticket loan, relocation and immigration loans for certain posts, on-site nursery and gym, enhanced family leave, employee assistance support, and discounted medical insurance.

We are committed to equality, diversity and inclusion and encourage applications from underrepresented groups.