Sr Manager - Global Solutions Engineering

About the Company Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Information Broad outline of the Role The role owns the overall governance and enterprise design of solution fitment with customer requirements.

As Large deal architect you will oversee fitment of technical solution design, service design, commercial model and contractual framework for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of alignment with customer requirement, internal readiness and market competitiveness. This is a tactical role that leads large RFP and significantly contributes in aligning end-to-end service model across delivery and assurance cycles with objectives and requirements of the RFP

Minimum Qualifications & Experience Bachelors degree in engineering; 12-15 Years relevant experience

Other Knowledge & Skills Ability to translate customer and business requirements into service offerings.

Understanding Enterprise Architecture, business concepts, processes, and requirements

Experience in creating value stream maps, articulating the value proposition, story telling the solution is must.

Driving creative, logical solutions and assisting in the presentation of findings and recommendations to clients

Industry domain knowledge of key technology and industry trends is preferred

Experience of delivering and managing infrastructure solutions for customers is desired.

Possess strong presentation skills, with the ability to develop and deliver presentations with customers and to tailor content to an audience as appropriate.

Key Responsibilities Serve as advisory on solutions design, development, and implementation requirements to address business needs.

Analyze the functionality and constraints of recommended solution across multiple systems/platforms/applications.

Lead the customer presentation in RFP and proactive engagement ensuring crisp messaging and value proposition is well articulated

Work with various stakeholders including sales team, products team, engineering team, commercial teams, service delivery and assurance to jointly prepare our response to customer requirements

Work with clients, internal stakeholders to provide integrated service design across multiple products to meet the client requirements

Provide expertise to internal teams and/or external vendors to ensure effective delivery of the defined solution

Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support).Analyze & understand the customer’s business complexities, challenges, and strategy to drive value from the solutions provided

Develop deal specific services pricing with internal and external stakeholders

Engage in contractual discussions pertaining to service design.

Conduct Design workshops and capture the service scope to be handed over for enablement.

Guide other architects working with you in the team. Adapt communications and approaches to conclude technical scope discussions with various Partners, resulting In Common Agreements. Nurture & learn upcoming technologies for evolving our services. Other Skillspresales, solution design, solution engineering, solutioning, consultative selling, rfp, request for proposal, deal management, service design

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