SAP Functional Specialist

Who are we?

First Rail is one of the most experienced rail operators in the UK, with more than 770,000 passenger journeys daily last year across our Department for Transport contracted operations and open access routes. We operate two major UK train operating companies - Avanti West Coast, Great Western Railway (GWR), and two open access passenger rail services, Hull Trains and Lumo. We are also 'shadow operator' on the HS2 programme and operate the London Trams service on behalf of Transport for London.

Our First Rail head office is home to specialist teams that provide expert support across the Engineering, Finance, Property, Operations, Procurement, IT, and Human Resources functions of the rail division. First Rail Holdings is part of First Group, the largest rail operator in the UK and second largest bus operator in the UK outside London. First Group operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier.

First Group works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

We are looking for a highly skilled and versatile SAP Specialist to join our dynamic team. In this role, you will manage and support key SAP modules, including FICO, AP, AR, Asset Management ensuring seamless integration and optimal performance across the organisation. You will collaborate closely with business to understand their needs and deliver SAP solutions that drive efficiency and innovation.

If you are passionate about SAP systems, thrive in a fast-paced changing environment, and enjoy solving complex challenges, we would love to hear from you!

• Collaborate closely with Rail, Bus and Group business users to understand and document business requirements.
• Identify opportunities for process improvement / optimisation and automation within the FICO/OTC/P2P areas.
• Translate business needs into clear and concise functional specifications, ensuring alignment with global template and standards.
• Work on configuring the SAP FICO, OTC and P2P modules, setting up workflows, business rules, and system parameters to match the business processes.
• Customise the system to meet the specific needs of the business.
• Ensure data integrity and accuracy through effective master data management.
• Identify and propose solutions to streamline and improve existing processes. This might involve automating manual processes, improving data flow, or simplifying transaction handling to increase efficiency.
• Oversee and optimise SAP solution to ensure smooth and efficient operation across business function.
• Upskill internal team and shift-left support services from external supplier(s) to internal team.
• Perform testing, resolve issues, and ensure system functionality meets performance expectations.
• Develop clear, concise documentation for SAP processes and procedures.
• Provide training and support to end-users, ensuring they fully understand and efficiently use SAP systems.
• Work with cross-functional teams to implement SAP projects, enhancements, and system updates that drive business success.
• Possess a strong understanding of SAP ABAP, SAP BTP and other relevant technologies.
• Develop custom reports, interfaces, and forms with support from Developers to meet business needs while ensuring clean core strategy.
• Troubleshoot and resolve technical issues related to SAP processes, coordinating with business and suppliers as needed.
• Keep abreast of the latest SAP trends, technologies, and best practices to continually improve system capabilities and user experience.
• Collaborate effectively with Internal support team, AMS partner and project team to resolve issues and ensure consistent solutions across the organisation.
• Promote knowledge sharing and best practices within the SAP community.
• Contribute to the development and maintenance of SAP templates and standards.

• 7+ years of overall SAP experience which includes minimum 3+ years of hands‑on customising experience in SAP S/4
  
  HANA with a deep understanding of FICO, OTC, PTP and intercompany…