AV Service & Commissioning Engineer

Kenneth Brian Associates are recruiting for an experienced AV Service & Commissioning Engineer on behalf of a growing technology business based in Epsom. This is a varied role combining technical support/service and the commissioning of new AV installations and system upgrades. We are looking for an experienced engineer with strong fault-finding skills who enjoys taking ownership of technical issues through to resolution.

Responsibilities Provide remote and on-site technical support for AV and video-conferencing systems Diagnose and resolve AV, audio, control and network-related faults Commission, configure and test new AV installations and upgrades Carry out planned maintenance and reactive service visits Configure and modify control systems Liaise with customers, suppliers and manufacturers to resolve technical issues Complete system handovers, user training and technical documentation About You 5 years' experience within professional AV installation, commissioning, service or technical support Strong AV fault-finding and commissioning experience Understanding of IP networking, including TCP/IP, VLANs and PoE

Experience with control systems/programming Knowledge of platforms such as Crestron, Q-SYS, Biamp, Dante, Teams Rooms or Zoom would be advantageous Strong communication and customer-facing skills Full UK driving licence Benefits:
Annual bonus, company vehicle, private healthcare, pension, death-in-service cover and ongoing manufacturer training.