Demand Planning Process Expert; BPE

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.

What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

We have established a Supply Chain Planning Centre of Excellence (CoE) to drive enhancements in our supply chain planning. Our focus is on achieving operational excellence, optimising inventory, boosting customer satisfaction and gaining competitive advantage within our Business Units and Planning Service Centres (PSC). This CoE transcends mere process standardisation and incremental improvement. It is dedicated to fostering innovation and exploring new technologies.

By adopting disruptive approaches to supply chain planning, we are setting a new benchmark for agility and strategic growth, ultimately delivering the desired business outcomes. HERMES is our global planning transformation programme, deploying a single integrated planning solution and a common set of end-to-end planning processes across our markets. The Business Process Expert (BPE) community sits at the point where programme delivery and the CoE meet: designing the process, proving it in the system, embedding it in the daily routine of planning teams and then holding the standard once the programme has moved on.

The Demand Business Process Expert supports the Global Demand Process Owner in designing, proving and deploying the global demand planning process. The role covers the full demand chain: statistical baseline generation, demand enrichment, consensus demand review and the handover of one agreed demand signal into supply. It is equally a design role and a deployment role. The BPE builds the standard with the Global Process Owner, tests it in the system alongside the system integrator, and then works market by market to make it real, including the daily routine, the scorecard, the training and the documentation that keep it in place.

This role reports to the Global Demand Process Owner within the Supply Chain Planning Centre of Excellence, part of our Planning & Digital Excellence global organisation.

• Process design and standards Supporting demand planning process design based on daily data analysis and KPI dashboards, covering statistical baseline, demand enrichment, consensus review and demand handover. Ensuring adherence to forecasting principles, guidelines and process, including the one demand signal discipline: statistical baseline owned by Demand Planning, promotional uplift owned by Sales, growth building blocks owned by the building block owner and the final number owned by the IBP Lead.
  
  Protecting against double counting by ensuring enrichment building blocks only cover what historical data cannot see. Maintaining process documentation, RACI and standard operating procedures for the demand discipline, and keeping them current as the solution evolves.
• Daily Management Standards and Daily Direction Setting Supporting the Global Demand Process Owner in defining Daily Management Standards (DMS) and Daily…