Delivery Manager Public Sector

We are seeking a Delivery Manager to lead large complex multi-workstream cloud transformation programs for AWS Pro Serve. This role requires a seasoned Agile leader who can establish scaled Agile practices mentor teams and drive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking technical depth and the ability to influence at executive levels.



KEY RESPONSIBILITIES
Agile Program Leadership & Scaled Ceremonies (Primary Focus)

• Design and implement scaled Agile frameworks for large multi-workstream engagements
• Establish program-level ceremonies including Scrum of Scrums PI Planning and program increment reviews
• Lead and optimize Agile practices across multiple concurrent sprint teams
• Coach Engagement Managers and team leads on advanced Agile facilitation techniques
• Analyze program-level metrics (velocity trends predictability flow efficiency) to drive strategic improvements
• Facilitate dependency management and integration planning across work streams
• Establish Agile Centers of Excellence and define best practices for AWS Pro Serve delivery
• Drive continuous improvement through program-level retrospectives and process optimization
• Implement Agile governance and reporting frameworks for executive stakeholders
• Rescue distressed programs by restructuring Agile practices and team dynamics

Strategic Program Leadership

• Own lead and shape large and/or complex engagements to deliver transformational business outcomes
• Develop delivery strategies using multiple frameworks (Agile SAFe Dev Ops Cloud Adoption)
• Lead multi-workstream engagements with matrixed teams across geographies
• Force multiply by dramatically increasing team effectiveness and delivery capacity
• Maximize engagement value by negotiating scope and timeline within constraints
• Navigate unexpected challenges and ambiguity with limited guidance
• Understand and apply change management and organizational transformation principles
• Redirect distressed programs to successful outcomes and customer delight

Executive Communication & Influence

• Communicate effectively across diverse audiences from technical teams to C-suite executives
• Drive strategic discussions and alignment with customer executives and AWS leadership
• Interpret and critically evaluate complex documentation and strategic plans
• Present program status risks and strategic recommendations to senior stakeholders

Technical & Architectural Leadership

• Lead lifecycle of complex technical engagements with sophisticated AWS architectures
• Validate technical solutions meet business objectives and engagement goals
• Articulate AWS framework perspectives and phases; educate teams and customers
• Demonstrate deep understanding of AWS services partner ecosystems and emerging technologies
• Guide technology/business trade-offs toward scalable long-term solutions
• Participate in architectural reviews and recognize when principal-level review is required
• Influence AWS service team roadmap prioritization based on customer needs

Process Innovation & Organizational Impact

• Create and optimize cross-team processes to accelerate delivery
• Establish operational excellence standards across multiple engagements
• Develop mechanisms for consistent management of matrixed teams
• Define and share EM best practices across AWS Pro Serve Portfolio

Mentorship & Development

• Actively mentor and develop Associate and Staff Engagement Managers
• Share scaled Agile expertise and program leadership techniques

Qualifications :

Experience

• 7 years of relevant industry experience in complex technical program delivery
• Successfully led at least one complex multi-workstream technical program end-to-end
• Proven experience implementing scaled Agile frameworks (SAFe LeSS or similar)
• Track record of rescuing distressed programs and driving turnarounds
• Experience leading customers to define and expand business strategy and outcomes
• Demonstrated ability to lead Risk and Issue analysis and resolution

Agile & Program Management Mastery

• Expert in scaled Agile frameworks and program-level ceremony facilitation
• Proven ability to design and implement Agile practices for large complex programs
• Deep experience with program-level metrics reporting and governance
• Strong track record coaching teams and establishing Agile Centers of Excellence
• Experience managing dependencies across 5 concurrent sprint teams
• Skilled at Agile transformation and organizational change management
• Advanced proficiency with Agile tools dashboards and portfolio management

Technical & Architectural Expertise

• Deep understanding of AWS…