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Service Designer
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-12
Listing for:
TXP Technology x People Careers
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Service Designer | Central Government
Location: Remote
Rate: Up to £569 per day (Inside IR35)
Contract Length: 6 Months+
Clearance: SC Clearance
The Opportunity
We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced Service Designer to join a high-performing multidisciplinary team.
This programme is transforming critical public services, offering the opportunity to work on complex, high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government.
Key Responsibilities
- Lead service design activities across discovery, alpha, beta and live phases.
- Design and improve end-to-end services, ensuring they meet user and business needs.
- Develop service blueprints, user journeys and service maps to identify opportunities for improvement.
- Work closely with Product Managers, Delivery Managers, Policy teams and Technical Architects.
- Advocate for User-Centred Design and service design best practice across stakeholders of varying levels of design maturity.
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