Retail IT Project Manager; FTC)

Omnichannel Project Steering:
Drive the delivery of IT initiatives focused on establishing a highly optimized, SAP-centric architecture connecting E-Commerce, Marketplaces, Retail Store fulfilment, and backend inventory layers.

Warehouse Migration Coordination:
Serve as the central PMO lead for critical warehouse move projects, coordinating complex system handshakes, data migrations, physical-to-digital inventory reconciliations, and 3PL transitions.

Cross-Functional Orchestration:
Manage day-to-day coordination and alignment between internal IT infrastructure teams, supply chain/logistics units, regional stakeholders (including Netherlands and London offices), and global HQ.

System Matrix Auditing:
Lead structured technical and functional assessments of existing IT infrastructure, mapping current-state integration flows to identify optimization areas before system changes are introduced.

Contract & Vendor Evaluation:
Review and evaluate third-party software, agency, and systems integrator contracts to assess performance capabilities, commercial alignment, and compliance metrics against business requirements.

Change Readiness Mapping:
Translate systems analysis into actionable roadmaps, highlighting dependencies and technical risks associated with decommissioning or upgrading legacy components.

Retail/SAP Test Strategy:
Author and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) blueprints, ensuring realistic retail business scenarios (such as POS-to-ERP data loops, e-commerce ordering, and 3PL warehouse inventory shifts) are fully validated.

Business Alignment:
Partner closely with business key users to align them with test scripts, manage resource allocation for testing windows, and maintain testing momentum.

Defect & Validation Governance:
Establish systematic defect tracking, prioritization, and validation loops with internal developers and external vendors to hit target readiness metrics.

Transition Runbook Ownership:
Create, refine, and drive the detailed, hour-by-hour technical and business cutover runbook for system go-lives and warehouse switchovers.

Go-Live Guardrails:
Ensure clear accountability, ownership, and step-by-step sign-offs for all data migration, system isolation, and cutover tasks.

Hypercare Coordination:
Structure and lead post-go-live Hypercare support models, triaging incoming business exceptions and coordinating rapid-response technical fixes to minimize operational disruption during critical retail trading windows.

RAID Log Mastery:
Maintain absolute ownership over the program’s Risk, Action, Issue, and Dependency (RAID) logs, ensuring all points have clear owners and active resolution paths.

Executive Reporting:
Prepare structured, data-driven status reports and clear progress dashboards for IT leadership and steering committees.

8–10 years of progressive experience in IT PMO, Project Management, or Program Delivery roles.

Fashion & Retail Domain Expertise:
Extensive, proven track record of managing projects within the Fashion, Apparel, Footwear, or Retail industries. Must understand the operational mechanics of multi-site retail, marketplace channels, and e-commerce.

SAP Ecosystem Project Footprint:
Hands-on experience steering projects tied to SAP architectures (such as S/4

HANA Fashion/Retail modules, SAP CAR, or major template rollouts).

Systems Analysis & Contract

Experience:

Proven capability in leading structured IT auditing, systems analysis, or vendor contract evaluations during major corporate system overhauls.

Migration

Experience:

Direct experience managing high-risk operational transitions, such as warehouse moves, 3PL logistics migrations, or core fulfilment platform cutovers.

SAP Framework Mastery:
Functional understanding of the SAP project lifecycle, data migration milestones, and standard enterprise system dependencies.