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Service Desk Engineer - Systems Integrator
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-13
Listing for:
Hamilton Barnes Associates Limited
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Looking for a role with plenty of growth opportunities?
Join a leading ICT and cybersecurity provider delivering network, data centre, system integration, IoT, RPA, and security solutions to customers across Europe and globally. Backed by decades of industry experience, the organisation combines Japanese precision and reliability with European innovation to support seamless operations across multiple industries.
The role involves carrying out a range of technical and coordination tasks across projects and maintenance contracts, ensuring customer requirements are met or exceeded. All work is expected to be delivered professionally and efficiently, maintaining a consistently high level of customer service.
Responsibilities- 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone, remote-access and chat tools
- Queuing management with IT support ticket system
- Hands-on PC & mobile phone support and initial kitting
- Service Desk Experience
- Windows 11/Servers
- M365 Stack
- Azure Active Directory
- Travel to work expensed (Up to Zone 6 of London Underground paid)
- Private Medical Insurance
- £39,000 Basic Salary Per Annum
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