Product Manager - AI & Transformation

Location: Within a day's travel of one of our offices, London, Amsterdam (Hoofddorp), Brussel.

Help build how the world of work changes.

We are rebuilding how work gets done — how organisations find talent, how people find work, and how the two meet — at a scale most companies never get near. This is one of the most ambitious transformations in our industry, and we are early enough that the people who join now will help shape what it becomes.

At the centre of it is our platform. It is not a system of record we maintain; it is the engine the whole strategy runs on — the thing that lets us deliver our services to clients, talent, and partners across markets, learn faster than anyone else, and turn a good idea into something operating globally in weeks. Get the platform right and everything else compounds.

That is the bet, and it is why this role exists.

We're looking for a Product Manager to take real ownership of a piece of that engine and drive it forward. The destination is set: we have a defined strategy and a defined portfolio of services to deliver. Your job isn't to decide what business we're in — it's to figure out how we win t's where we expect ambition, invention, and genuinely creative answers to hard problems.

You'll bring a strong point of view on where your product should go, and the judgement to make most of the calls day to day — while working in close partnership with the Business and Strategy Offices and staying honest to real regional needs. Influence, not a blank cheque.

We also won't pretend the job is what it was three years ago. AI has changed our profession, and we're looking for Product Managers who treat that as an advantage, not a threat. You get more out of AI tools than most people think is possible: you prototype and design in hours, not sprints; you work fluently with AI-powered engineering teams on daily iteration cycles;

you make quick decisions, keep the loop short, and turn a need into something real in a fraction of the time it used to take. Speed to market is a skill here, and AI is how you get it.

This is a high bar, deliberately. We want someone who has worked in or around managed services (MSP), staffing, contingent workforce, talent management, or services procurement , who already knows where the money moves and where the friction hides — and who is hungry for a problem this big. You should find the ambiguity exciting rather than daunting, the scale motivating rather than intimidating, and the constraints a puzzle to solve rather than a wall to complain about.

If you want a defined lane and a finished brief, this isn't it. If you want to take a clear strategy and a real platform and make them win — inventing the how alongside strong partners across the business, and using AI to move faster than you thought you could — keep reading.

About the role

You'll join the CPTO organisation and work at the intersection of Product, Technology, AI, and Operations, on products that deliver our services to clients, talent, and partners globally.

You'll move fluidly between two altitudes that most people treat as separate jobs:

The long view — you hold a multi-year vision for your product and keep it anchored to our strategy and service portfolio and to where modern workforce and HR services are heading. You design for a coherent, global platform, not one-off features for one market.

The ground — you write the detailed product definition, sit with engineers every day, make the trade-offs, unblock the work, and lead the team to something shipped and adopted. You get into the detail because that's where products are won or lost — and you use AI to get through that detail faster than a traditional team could.

There won't always be a clear answer, and you'll rarely have…