Global Product Director - CT Workspace

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As Global Product Director – CT Workspace, you will lead the CT Workspace squad within the CT GenAI portfolio, shaping how BCG’s case teams access and use enterprise GenAI products in their day-to-day work. You will own a portfolio that includes enterprise SaaS products such as ChatGPT and Claude, BCG’s AI Workbench, and the management of AI consumption across the organization.

You will set the product direction and translate evolving business needs, user insights, technology capabilities, and consumption data into clear priorities. Leading a team of direct reports and a broader cross-functional squad, you will work closely with senior leaders across BCG to drive adoption, manage investment and consumption, and ensure the portfolio delivers measurable value for case teams and the firm.

Among your responsibilities, you will:

• Lead a high-impact and fast paced squad managing tools such as ChatGPT, Copilot, ClaudeAI, and internally built tools supporting our GenAI agenda. 
• Enable the organization’s new way of working, modelling behaviours to support the organization’s transformation to a new way of working
• Own the end-to-end strategy, roadmap, and performance of the CT Workspace product portfolio.
• Lead enterprise adoption and value realization for GenAI products, including ChatGPT, Claude, and AI Workbench.
• Own AI consumption management, using data and insights to guide usage, investment, and optimization decisions.
• Build strong relationships with senior leaders, aligning priorities and navigating complex, competing business needs.
• Use employee insights, product analytics, and performance measures to prioritize improvements and drive measurable outcomes.
• Lead, develop, and empower direct reports and cross-functional squad members to deliver against clear priorities.
• Partner across technology, security, legal, change, and business teams to deliver trusted, scalable GenAI experiences.
• Anticipate emerging GenAI capabilities and changing user needs, translating them into opportunities for CT Workspace.
• YOU’RE GOOD AT
• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Being comfortable leading, directing, and empowering team members without formal management authority
• Working with ambiguous requirements and multi-disciplinary teams
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster

What You'll Bring

• 10-12+ years of relevant experience, including significant enterprise product leadership.
• Strong understanding of GenAI technologies, enterprise SaaS products,…