Solutions Engineer

Who we are

the company is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered the company ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose the company to stop today’s threats and prepare for a quantum-safe future atwww.the

As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.

Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions.

Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You'll also work closely with cross-functional teams to align solutions with customer needs and organizational goals.

Expected Travel is 20-25%

• Customer Engagement and Technical Discovery

• Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.

• Lead or participate in product demonstrations, showing how solutions meet client-specific needs.

• Translate complex customer requirements into actionable technical solutions or configurations.

• Assist with scoping customer environments to recommend best-fit products or services.

• Create technical documentation, architecture diagrams, and integration guides for customer engagements.

• Deliver engaging technical presentations that deliver business value to external stakeholders and customers.

• Design customized technical solutions based on client needs, often involving product configuration, integration planning, and API usage.

• Collaborate with product and engineering teams to validate feasibility or elevate edge-case needs.

• Produce architecture diagrams, technical proposals, or proof-of-concept (PoC) plans.

• Support the preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.

• Partner with Account Executives and Customer Success Managers to align technical value with customer goals.

• Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items.

• Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.

• 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software

• General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles

• Familiarity with cryptographic principles, digital certificates, and PKI concepts.

• Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes.

• Experience or familiarity with Service…