Senior Technical Business Analyst

Senior Technical Business Analyst – Automation & Digital Transformation

London | Hybrid working – minimum three days per week in the office

We are recruiting three Senior Technical Business Analysts to join a newly established Digital Transformation and AI team within a major international financial-services organisation.

This is a senior individual-contributor position aligned to AVP level. It combines business analysis and process transformation with genuine hands‑on solution development.

It is not a traditional documentation‑only Business Analyst role. You will be expected to investigate operational problems, redesign processes and personally prototype and build practical solutions using Power BI, Power Apps, Power Automate, Python and automation technologies.

The role

The organisation is undertaking a significant programme to modernise manual, spreadsheet‑based and legacy operational processes.

You will own transformation initiatives from initial discovery through to implementation. This will include engaging stakeholders, running workshops, mapping processes, identifying the right technology and building solutions that improve productivity, service quality, data accuracy and operational control.

The position is expected to be approximately 70% hands‑on technical development and 30% business analysis, stakeholder engagement and delivery coordination.

Key responsibilities

• Lead workshops with operational teams and senior stakeholders to understand problems, requirements and improvement opportunities.
• Define clear problem statements and produce as‑is and to‑be process maps.
• Identify the most appropriate solution rather than applying the same technology to every problem.
• Personally prototype, build, test and implement low‑code, automation and data‑visualisation solutions.
• Develop dashboards and management reporting using Power BI.
• Build business applications and automated workflows using Power Apps and Power Automate.
• Use Python for scripting, data processing and process automation.
• Modernise processes currently reliant on spreadsheets, macros, Access databases or manual workarounds.
• Take individual initiatives from discovery and requirements through development, testing, implementation and early‑life support.
• Translate detailed analysis into concise management presentations, recommendations and committee updates.
• Explain technical concepts clearly to non‑technical stakeholders.
• Support the adoption of Copilot, AI agents and other GenAI‑enabled tools within operational workflows.
• Ensure solutions are delivered within appropriate governance, risk and control frameworks.
• At least two years’ practical experience personally building digital, automation, low‑code or data solutions.
• Practical experience building solutions using Power Apps and Power Automate.
• Hands‑on Python experience for scripting, data processing or automation.
• Strong Business Analysis and business process re‑engineering experience.
• Experience running workshops, gathering requirements and producing as‑is and to‑be process designs.
• Evidence of delivering solutions from initial problem discovery through to implementation.
• Experience improving manual, spreadsheet‑led or fragmented operational processes.
• Strong stakeholder‑management and communication skills.
• Ability to present complex issues and technical solutions concisely to senior, non‑technical audiences.
• Robotic Process Automation experience using Tungsten Automation/KTA, UiPath, Pega or another enterprise RPA platform.
• Experience replacing spreadsheet, macro or Microsoft Access‑based processes with scalable applications and workflows.
• Copilot, Copilot Studio, GenAI or AI‑agent experience.
• Experience with in banking, financial services or another complex regulated environment.
• Knowledge of corporate…