Field IT Support Specialist

London, United Kingdom

DCM is looking for a motivated and reliable Field IT Support Specialist to join our technical team. In this hybrid client-facing role, you’ll be responsible for providing on-site IT support
, system troubleshooting, and remote technical assistance to various clients across the UK.

This position offers flexibility and is suitable for part-time workers
, with full-time opportunities available after meeting performance goals and completing the probation period
.

This is a direct recruitment –
no agencies involved
, no fees
, and applications submitted only via our official career portal will be considered
.

• Minimum 2 years of relevant IT support experience (including hybrid or field work).
• At least one IT certification (e.g.
  CompTIA A+,
  Network+, Microsoft Fundamentals).
• Strong skills in Windows OS, Microsoft 365, and basic networking.
• Must have permission to work in the UK and be ready for right-to-work verification
  .
• Must have resided in the UK for a minimum of 3 years
  .
• Must be prepared to undergo a background and security check
  .
• Able to travel locally for client visits.
• UK Driving Licence (advantageous but not mandatory).
• Familiarity with ticketing systems (e.g. Freshdesk, Zendesk), AD, or remote desktop tools.
• Understanding of cybersecurity basics and endpoint protection.