System Support Analyst
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-13
Listing for:
CM recruitment
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Analyst
Job Description & How to Apply Below
Join this leading global adventure travel company within their Application Support team as a System Support Analyst managing and resolving support request for the organization systems.
System Support Analyst, Responsibilities- Respond to support inquiries, classify and prioritise tickets, escape issues and perform troubleshooting
- Providing technical assistance to both internal and external users
- Perform system troubleshooting, including manual or bulk data updates and user access adjustments
- 1-3 years experience in an IT Operations, or technical analyst role
- A good understanding of computer hardware, operating systems (Windows, macOS), and security best practices
- Clear written and verbal communication skills to support users and document solutions effectively
- Paying circa £35K
- Hybrid with the London offices, working 3 days in on Tue, Wed and Thur. Working hours 09.00 - 17.30
- 20 days holiday, plus 3 wellbeing days, plus birthday off and 1 volunteer day
- Private medical
- Familiarisation trips
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