Technical Coordinator - FTC; Maternity Cover

Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium and luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan.

This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology.

At Lyst, we obsess over the customer, providing a search and discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and we use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper.

We are looking for a dedicated and Technical Coordinator to oversee our feed operations and integrations team. In this role, you will be the driving force behind team performance, agile sprint management, and the seamless technical execution of partner data feeds. You will balance people management with hands‑on technical problem‑solving, ensuring our platform runs smoothly and our cross‑functional partners are supported.

You will champion team growth and operational efficiency. This involves guiding your team through daily technical challenges, conducting weekly 1-to-1s, and delivering annual performance reviews. Operationally, you will own the team's workflow by triaging incoming Jira tickets, running bi-weekly Agile sprints, and leading Monday standups to align the team on weekly priorities.

A major focus of this role is driving our technical feed strategy. You will lead critical data feed migrations—both moving between networks and transitioning working integrations to new systems—with the ultimate goal of decommissioning legacy technology. Alongside these strategic projects, you will oversee the proactive monitoring, maintenance, and repair of our active data feeds.

You will serve as the technical anchor for multiple business units. This includes executing partner integrations for Performance Marketing, providing technical health checks for Account Managers, and resolving escalations from Customer Care and Legal. You will also manage the full technical lifecycle of our partners (including disabling closed programs) and liaise directly with external feed providers and engineering teams to resolve complex ad-hoc issues.

We are looking for a proven team leader or line manager with a strong technical background in data feeds. You should be highly proficient in Jira and Agile methodologies, bringing exceptional cross‑functional communication skills that allow you to seamlessly translate technical concepts between engineers, account managers, and external vendors.

Other requirements include:

• Experience in a fast paced company - ideally at an affiliate market network or agency or managing affiliate marketing or customer service for a retailer
• Knowledge of data feeds ie. FTPs / SFTPs
• Self-starters who thrives while working on their own as well as contributing to team goals
• Excellent technical support skills as you will be managing complex relationships of varying size
• Exceptional written and verbal skills as well as presentation experience - you will be communicating and troubleshooting with our partners so you must be comfortable working with senior level…