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SME - ServiceNow,JavaScript

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: HCL Technologies Limited
Full Time position
Listed on 2026-09-16
Job specializations:
  • IT/Tech
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 70000 - 110000 GBP Yearly GBP 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Service Now Test Engineer Role Summary

The Test Engineer will be responsible for ensuring quality assurance across Service Now implementations, AI-enabled workflows, and platform releases. The role will also include validation of AI-generated outcomes and automated testing.

Experience
  • Minimum 5+ years Service Now testing experience
  • Experience with in regulated European enterprises
  • Experience with AI validation and test automation
Key Responsibilities
  • Develop and execute functional, regression, integration, and AI validation test cases
  • Implement automated testing using ATF and enterprise testing frameworks
  • Validate AI-generated recommendations, prompts, and agent responses
  • Perform release assurance and quality governance activities
  • Support UAT and production deployment readiness reviews
  • Ensure auditability and traceability of testing activities
Required Skills
  • Service Now ATF (Automated Test Framework)
  • Functional and Integration Testing
  • API Testing
  • AI Validation Testing
  • Defect Management
  • Release Assurance
Preferred Certifications
  • Service Now Certified System Administrator
  • ISTQB
  • Service Now ATF Certification

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Consolidated revenues as of 12 months ending June 2026 totaled $14.8billion.

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