Product Manager, Device Intelligence

CUJO AI® is a leader in artificial intelligence solutions for network service providers. We use machine learning and real-world data to develop cybersecurity, device intelligence, network intelligence, and parental control solutions that make internet connections safer for millions of homes.

We are looking for a
Product Manager, Device Intelligence
to join our
Product
team.

In this role, you will own the product roadmap and delivery for CUJO AI’s Device Intelligence (DI) product line — one of our core offerings for tier-1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data-driven analysis into a clear product vision and actionable priorities for engineering teams.

You will also champion the integration of AI and LLM-based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems — working at the intersection ofcutting-edge networking technology and practical product delivery.

Location: This position is remote-friendly. While we
ideallyseekto fill the role inthe UK
, candidates based in other European countries will also be considered.

• Own the Device Intelligence product roadmap and drive quarterly planning,setting and communicating priorities acrossourstrategic themes.
• Define andmaintaina prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity.
• Lead initiative definition through structured discovery cycles — scoping opportunities and progressing items from research through design to implementation.
• Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads.

• Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities.
• Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery.
• Define and validate LLM-assisted and AI-augmented product workflows, including automated feature extraction pipelines and data labelling tooling.
• Evaluate and define requirements for emerging networking standards relevant to device identification (Wi-Fi 7/MLO, Matter/Thread,mDNS, DHCP, HTTP User-Agent).
• Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews,roadmapand requirements alignment.
• Synthesize customer feedback and field data into actionable product improvements and updated feature priorities.
• Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts.
• Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature breadth, and commercial positioning.
• Monitor market trends, customer technology migrations (e.g.Wi-Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward-looking.

• Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews,roadmapand requirements alignment.
• Synthesize customer feedback and field data into actionable product improvements and updated feature priorities.
• Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts.

• Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature…