Sr Delivery Practice Manager; DPM NatSec, Professional Services NatSec, WWPS; AWS

Sr Delivery Practice Manager (DPM) - UK Nat Sec, Professional Services, UK Nat Sec, WWPS

Job :  | AWS EMEA SARL (UK Branch)

The Amazon Web Services Professional Services (Pro Serve) team is seeking an experienced Senior Delivery Practice Manager (DPM) to join our Pro Serve Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this leadership role, you'll manage a team of Pro Serve Managers and Delivery Consultants. You will work our sales and account leadership to define the strategy for this customer segment.

You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. Routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.

Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and Pro Serve team relationships which enables exceptional business performance.

Sr. DPMs success is primarily measured by consistently delivering customer engagements, supporting sales through scoping technical requirements for our most strategic engagements. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud.

We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. UK Government Security Clearance is required for this role ()

As an experienced Senior Professional Services Delivery Manager, you will be responsible for:

• Building and managing a high-performing team of Managers and Delivery Consultants
• Defining the strategy for organisation though collaboration with leaders in the corresponding Account and Pro Serve Sales Team
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Driving business development initiatives and exceed customer satisfaction targets

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