Digital Product Analyst

Length - Initially end of November 26, likely to extend to end of November 27

Rate - up to £570/day Umbrella

We are seeking a Senior Business Analyst who will help drive the development and optimisation of “best in class” digital products within HSBC Private Bank. This individual will need to be an outstanding communicator, analytical thinker and detailed problem solver. We’re looking for a candidate who will be able to support the Product team, its stakeholders and 3rd party partners throughout the product lifecycle: from inception through to post-live optimisation.

This individual will be responsible for working “hand-in-hand” with a Product Owner to incubate, validate and elaborate requirements. They will champion a user-centred approach to product development and support the process using valuable insight into business processes, data and systems analysis.

Lead and support as-is and to-be business process mapping, working with business, operations and technology stakeholders to document current-state journeys, identify pain points, and design future-state processes that inform requirements, solution design and benefits realisation.

We expect this individual to proactively seek answers and convey complex ideas to the project team and wider stakeholders as needed. This will require a natural curiosity as well as the ability to identify and consult with peers, colleagues and domain specialists to address the task(s) in hand.

• Support digital product definition, elaborate requirements and establish measurement approaches for the target solution(s)
• Working with the product team and business to understand high level requirements, taking an active role in understanding core problem statements and business drivers
• Input into Business Case preparation, providing context and data to underpin assumptions
• Working with the Product Owner providing them with information to validate the initial feasibility of product ideas
• Drive and own the definition of requirements, working with the Product Owner and development teams (creative/ UX/ technology) to create user stories ready for development
• Provide sufficient detail within the high level requirements to facilitate initial estimation and sizing
• Develop and implement measurement and actionable metrics into requirements
• Provide the Product Owner with data and insight as needed to support their decision making processes
• Gather, validate and iterate regional stakeholders requirements [Business management, change] providing the necessary insight (business, data, technical) to the Product and project team where needed
• Help to develop “definitions of done”, acceptance criteria and test cases where necessary
• Reflect the legal, cross border and regulatory requirements into digital product design as required
• Working within multi-disciplinary agile teams to deliver excellent new products and/or iterations to existing products to meet user needs
• Participating in core Sprint ceremonies as needed
• Working with the Product team to ensure that the overall solution design delivers against the benefits realisation plan
• Respond, react and monitor change and transition within the product lifecycle
• Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data
• Monitor and report on MI gathered from HSBCPB digital products

• Business and technical systems analysis, logical data modelling, gap analysis and requirements documentation (with a focus on expressing requirements and user needs within the agile framework)
• Strong understanding of the digital product development process, ranging from requirements and idea inception through to development and execution
• Working collaboratively with…