Data Quality Specialist

_ We’re reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia. _

We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

_ We are Vicinity. _

The Data Quality Specialist supports Vicinity’s Property Management operations by strengthening the quality, consistency and usability of operational data across centres. The role works with Technology, Data & AI Enablement, operational data owners, and centre teams to apply data standards, coordinate remediation activity, embed good data governance practices into day to day operations and improve operational data across the business.

Key Accountabilities
Data Stewardship & Standards

• Act as the operational data steward for Property Management, helping define and maintain practical data definitions, standards and quality expectations for centre operations.

• Coordinate with operational data owners and Technology teams to keep data standards current, understood and consistently applied.

• Support system-of-record decisions, governance pathways and escalation of data issues where ownership or standards are unclear.

Data Quality Management & Remediation

• Coordinate scheduled data quality management and remediation processes, including review cycles, issue triage, root-cause analysis and follow-up actions.

• Work with centre teams, Operations Enablement Centre of Expertise and custodians to resolve data issues in a way that improves quality without shifting unnecessary workload back to centres.

• Monitor recurring data issues and recommend practical improvements to standards, processes, training or system configuration.

• Coordinate with vendors, delivery partners and technology team to investigate and resolve data quality issues originating from external systems, interfaces or third-party data sources.

Operational Data Support & Enablement

• Provide frontline operational support for Tier 1 data-related requests through the Operations Enablement service support model, including guidance on data meaning, standards and issue resolution.

• Develop simple guidance, knowledge content and support materials that help centre teams enter, validate and maintain operational data accurately.

• Identify opportunities to simplify operational data activities and improve the centre experience of using core systems.

• Partner with centre teams to embed data quality governance requirements into everyday operational processes, promoting consistent and sustainable ways of working.

• Support the development of a positive data culture by increasing awareness, capability and accountability for data quality across centre teams.

Data Governance, Risk & Compliance

• Operate in line with Vicinity’s Technology data ownership structure and support compliance with security, privacy, data governance and information management expectations.

• Work with Cyber & Information Security, Data & AI Enablement, and Data Platform, Architecture & Engineering to ensure data use, storage and controls are appropriately considered.

Key Role Relationships

• Operational Enablement Teams

• Centre Teams

• Technology

• External:
  Vendors or Delivery Partners involved in operational systems

Experience & Capabilities
ESSENTIAL EXPERIENCE (what you have done)

• Experience supporting data quality, data governance, operational systems, business process improvement, reporting or service support in a complex multi-site environment.

• Demonstrated ability to work with business stakeholders and technology teams to define data issues, coordinate remediation activity and improve operational…