HR Systems Manager

The Role..

The HR Systems Manager is the UK owner of Dayforce, Soho House’s Human Capital Management (HCM) platform, covering core HR, payroll interface, time & attendance, and absence management for our House and support office population. This role sits at the intersection of People & Development, Payroll, Finance and IT, ensuring Dayforce is configured accurately, kept compliant with UK employment and tax legislation, and used to its full potential to give House teams and P&D leadership reliable, timely people data.

This is a hands‑on systems and process role for someone who enjoys solving configuration problems, translating legislative and policy change into system logic, and building the reporting that helps the business make good people decisions. It will also play a key part in preparing Dayforce for upcoming UK tipping/tronc legislation (the “Making Work Pay” reforms), working closely with the Troncmaster, Reward and Compliance teams.

System ownership & administration

• Act as the UK system owner and lead administrator for Dayforce, managing configuration, security roles, workflows and business process set-up across HR, Payroll, Workforce Management, Analytics, Benefits, Talent Acquisition & Management etc.
• Manage the end‑to‑end release cycle for Dayforce updates and new features: reviewing release notes, planning and executing UAT, and coordinating go‑live communications with affected teams.
• Own data integrity within the system — running regular audits, resolving discrepancies, and maintaining a clean, single source of truth for UK employee data.
• Manage the day‑to‑day relationship with Dayforce (Ceridian) support and account teams, logging and tracking tickets through to resolution.

Legislative & compliance configuration

• Configure and test Dayforce for UK legislative changes affecting pay and employment (e.g. National Minimum/Living Wage upratings, tax and NI changes, statutory leave updates).
• Partner with the Troncmaster, Reward and Compliance teams to configure Dayforce ahead of the incoming UK tipping legislation and Code of Practice, supporting accurate, auditable tronc and gratuity administration.
• Ensure system configuration and data handling comply with UK GDPR, including access controls, retention rules and data subject request support.

Data, reporting & insight

• Build and maintain dashboards and standard reports for P&D leadership, Finance and House operations (headcount, turnover, absence, labour cost, compliance trackers).
• Respond to ad hoc data requests from the business, ensuring outputs are accurate and delivered on time.
• Identify data quality or process gaps proactively and recommend fixes.

Stakeholder partnership, training & change

• Act as the day‑to‑day point of contact for HR, Payroll, Talent Acquisition and House management teams on all things Dayforce.
• Design and deliver training and user guides for HR partners, House managers and FOH team leads, and maintain a network of local super‑users across Houses.
• Manage a structured change control and testing process for any configuration change, however small, before it reaches production.

Integrations & continuous improvement

• Manage and monitor integrations between Dayforce and third‑party systems (recruitment ATS, benefits providers, finance systems, payroll) via APIs and file feeds.
• Drive automation of manual, repetitive HR admin processes, working with P&D and IT to scope and deliver improvements.
• Support wider People Systems & Technology projects, including new module rollouts, acquisitions/onboarding of new Houses onto Dayforce, and system integration work.

Integrations & continuous improvement

• Manage and monitor integrations between Dayforce and third‑party systems (recruitment ATS, benefits providers, finance…