Business - implementation and support executive

Business travel - implementation and support executive
Required for this expanding company who support a number of TMCs in the UK. They are looking for someone from a TMC background with 1st/2nd line support, an implementation support agent or a helpdesk agent.

Strong knowledge of online booking tools is a must. Homebased, up to £42,000, plus 5% bonus, 23 days holidays etc

Business travel - Implementation and support executive duties
-Lead the implementation and configuration off online booking tools, Atriis and Cytric
-Support the business with first and second line queries once live and deliver a very high level of customer service
-Provide virtual and onsite training sessions
-Evaluate training needs
-Suggest solutions to the TMC where needed regarding client need of an online booking tool

Business travel - Implementation and support executive skills required
-Proven record of implementing and supporting online booking tools
Someone from a 1st/2nd line support background, implementation support of Helpdesk, working for a business travel company
-Strong technical knowledge
-Excellent communication skills
-Confidence in delivering presentations and training
-Ideally knowledge of either Atriis or Cytic
-An excellent problem solver

Additional information
-Monday to Friday role 9am to 5.30pm
=Homebased only
-Benefits include a 5% bonus, 23 days holidays, pension and many more

If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60839