Wealth Advice Implementation Support Specialist

What is the opportunity?

We are looking for a Wealth Advice Implementation Support Specialist to join the Wealth Advice and Governance department. In this role, you will support the development, evaluation, and implementation of technology solutions across the Wealth Advice & Governance department, with a particular focus on supporting Project Advice and supporting the implementation of Conquest and Iress systems. The role will also include a broader remit, where you will identify opportunities to enhance capacity and reduce risk across the entire department, through emerging technologies including AI.

Applications from diverse backgrounds are welcomed: operational or support professionals with strong wealth management process knowledge and proven enthusiasm for AI tooling, or technology and change specialists looking to apply their expertise in a wealth context. What is key is your curiosity, strong capability with emerging technologies, and commitment to driving meaningful change.

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

This is a permanent, full-time role and requires 4 days in the office at our London location.

• Monitor system updates and releases from external vendors (including Conquest), assess impacts on processes and controls, and manage internal compliance requirements
• Track post-deployment performance of technology platforms and identify optimisation opportunities
• Identify control gaps, security vulnerabilities, and technology‑related risks; elevate to stakeholders and develop mitigation strategies
• Evaluate emerging technologies (AI, automation, analytics) for business applicability and develop business cases for tool modernisation or replacement
• Maintain documentation of business processes and technology oversight activities to ensure audit readiness
• Collaborate with business owners, technology stakeholders, and the Governance Oversight Team on technology strategy and priorities
• Collect and analyse user feedback from adviser teams to inform continuous improvement initiatives
• Support the team in exploring how AI and emerging technologies can increase capacity and drive operational efficiency

• Experience supporting technology implementations or systems deployments
• Proven ability to manage technology projects, evaluate solutions, and engage with stakeholders
• Demonstrable experience working with emerging technologies including AI, automation, or analytics
• Confidence with using RBC Assist Pro and similar AI tools; experience building agents and writing scripts
• Robust knowledge of technology governance, risk management, and regulatory requirements
• Excellent communication skills with ability to translate technical concepts for non-technical audiences

• Experience with Conquest, Iress, or similar advisory systems

We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services.

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC…