Project Manager Kensington Office

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.

To do this our people are honest, dynamic, and community spirited.

If these are values you share, we would love you to join our team.

Mulberry is seeking an experienced and adaptable Project Manager to lead the delivery of technology, digital and business transformation initiatives that support our turnaround and growth strategy.

You will manage multiple concurrent projects across digital commerce, retail technology, business systems and operational change, working closely with business stakeholders, technology teams and third-party delivery partners.

This role requires a resilient and pragmatic delivery professional who is comfortable working across Agile, Waterfall, Hybrid and Continuous Delivery environments while maintaining strong project governance and delivery discipline.

The successful candidate will combine excellent project management fundamentals with the ability to operate effectively in a fast-paced environment where priorities evolve and delivery outcomes matter.

• Lead end-to-end delivery of technology and business change projects from initiation through to operational handover.
• Manage multiple concurrent projects, ensuring delivery to agreed scope, budget, timelines and business outcomes.
• Apply appropriate delivery approaches, including Agile, Waterfall and Hybrid methodologies.
• Drive accountability across cross-functional teams, suppliers and implementation partners.
• Establish clear governance, reporting and decision-making structures.

• Define project scope, objectives, plans, budgets and resource requirements.
• Maintain delivery plans, RAID logs, project reporting and governance documentation.
• Monitor progress, manage dependencies and ensure timely resolution of risks and issues.
• Manage project change requests and maintain control of scope, schedule and costs.
• Provide concise and accurate status reporting to stakeholders and senior leadership.

• Ensure robust delivery and quality controls are applied throughout the project lifecycle.
• Coordinate testing activities including QA, SIT, UAT, OAT, regression and end-to-end testing.
• Ensure clear entry and exit criteria, defect management and go-live readiness assessments.
• Support business readiness, operational handover and post-implementation stabilisation activities.

• Build trusted relationships across business and technology functions.
• Act as the central point of coordination between stakeholders, project teams and suppliers.
• Manage third-party vendors and implementation partners to ensure delivery commitments are achieved.
• Facilitate effective communication and alignment across all project participants.

• Capture lessons learned and drive improvements to delivery practices and project governance.
• Contribute to the ongoing development of Mulberry's project management and delivery capability.

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and…