Change Manager, Practice Solutions

Location: Greater London

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.

Change Manager, Practice Solutions London, UKAre you ready to make your mark as part of the Change & Adoption Team in our market leading Practice Solutions function?

The Change Manager will lead the planning and delivery of change initiatives for innovation, AI and legal technology initiatives at White & Case. The role covers all aspects of change management, including change design and planning, stakeholder engagement, communications, business engagement, training, metrics tracking and adoption. The Change Manager will work closely with cross-functional teams to ensure successful implementation and uptake of innovation, AI and legal technology initiatives within the firm.

We are keen to meet people who work most comfortably in a programme environment, and can design change projects with defined tasks, activities and milestones. Our Change approach and interventions are informed by data and we expect our change managers to be comfortable reading and interpreting data presented in spreadsheets and dashboards.

Key Responsibilities Change Planning and Design :
Design and develop change plans to accelerate adoption of legal technologies.

Stakeholder Management :
Develop and deliver stakeholder engagement plans, to help build and build strong relationships with leadership stakeholders.

Communications :
Create and deliver clear multi-format communications to support change initiatives, rollouts and the AI roadmap.

Training and Engagement :
Identify training needs, develop training plans and multi-format / digital content to support legal technology adoption.

Adoption :
Using available data, design and rollout adoption plans for core technologies, responding to user behaviour by tailoring plans to suit user needs.

Collaborate : with internal teams (project managers, internal comms, learning) to deliver successful outcomes that are aligned with existing channels and formats.

Required Skills and Experience Experience in change management delivery in professional services in a programme environment.

Preferred skills and experience

Big 4 or other consultancy background

An interest or qualification in behavioural science.

Solid understanding of AI platforms and legal technologiesPROSCI or APMG change qualificationPRINCE or Agile or similar project manager qualification.

Project management qualification and experience.

What We Offer At White & Case, you can make a real difference, work on cutting-edge deals that make the headlines and help shape the world we live in. We live by our values—to be pioneering, united and human—and we believe that you'll experience them from your first day. We will give you the support and training that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a member of our market leading Practice Solutions team, and our benefits are designed to support your changing needs and priorities across different life stages.

We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation.

Location This role is based in our London office.

Our standard office hours are 09:30-18:00, with a current requirement for 4 days (Monday - Thursday) in the office per week.

Firm Benefits We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:

Private medical insurance

Pension plan with matched employer contribution up to 7.5%
Yearly wellbeing fund Income protection

Holiday purchase

Life insurance

Critical illness insurance

Private GP services

Travel insurance

Dental coverage

Cycle to work Holiday purchase (available during annual enrolment)
This role reports to Director, Innovation and AIEqual Opportunities White & Case is…