Head of Digital Product; Marketing

Company:
Live Nation Department:
Marketing

Location:

Farringdon, London

Reports to:

VP, Digital

Working Hours:

Full time including evenings and weekends as required Job Type: Permanent

The Head of Digital Products works alongside the VP, Digital to deliver industry leading platforms including websites and mobile apps for our festivals and concerts that drive engagement, first party data and ultimately, ticket sales. You'll lead on the project management, delivery and maintenance of a portfolio of digital platforms, driving innovation and continual optimisation, supported by a talented team. You'll be an experienced data specialist, analysing results to optimise user experience and ticket sales.

You'll also work to overhaul reporting dashboards and ensure that data tech is continually reviewed and optimised. You'll review processes and tools used across the team to drive efficiency and AI integration, in collaboration with the Head of Ops. You'll be a confident project manager, launching websites and apps from scratch and will have a grounding in coding. Projects will be a mix of external and internal builds.

You'll be a digital tech leader, working with multiple stakeholders across events to recommend solutions that deliver business outcomes.

As the global leaders in live entertainment, our job is to bring fans and artists together, where audiences create magical memories through live shows. Our team is made up of a diverse group of individuals who all share the same passion for music and entertainment. This is a fast paced but supportive environment - we are committed to working as a team to deliver results.

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options.

We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Competencies / Skills / Knowledge / Experience

• Experienced digital product manager with track record in managing and delivering projects from scratch
• Demonstrable experience in implementing / auditing data tools; coding / data engineering; leading teams
• Manage multiple projects to completion under in a fast-paced dynamic environment
• Confident data analyst
• Exceptional communication skills (both written and verbal)
• Ability to work in collaboration with various stakeholders

• Proactive, self-starter and a team player
• Able to work evenings and weekends when necessary
• Flexibility to accommodate change
• Demonstrate passion for the customer and what makes them click
• Immaculate attention to detail
• Curious
• Solutions-focused

• Working with VP, Digital Marketing to create Digital Product roadmap
• Leading relationships with digital agencies – internal and external to drive innovation
• Being the in-house digital product lead: working with our app partners to deliver best in class products; communicating with internal stakeholders on cross team / global products; identify and audit external tools that would support existing products; AI innovation roadmap; project lead on new large scale digital products
• Ongoing project management of – with Digital Marketing Manager: build of websites managed in-house; all festival apps
• Oversee all data tech implementation: rebuild…