Head of Revenue Operations & Systems

At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.

We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

This new team will design, scale, and future-proof the systems and automation that power Preply’s revenue engine. You’ll blend hands-on system expertise with strategic ownership - building scalable, integrated processes while leading a small, high-performing team to drive efficiency, data accuracy, and innovation across our GTM stack.

This is a hybrid role: part architect and builder, part strategic manager who aligns tools, data, and teams to accelerate growth, transforming Rev Ops from reactive operations to proactive scalability. The exciting part - lead a fast-moving, ambitious team that values precision, autonomy, and continuous improvement, plus the opportunity to build and shape the next-generation GTM infrastructure that powers global growth.

1. Systems Ownership & Architecture

• Own the design, optimization, and health of Preply’s GTM system landscape Salesforce, Hub Spot, Clay, Vitally, Intercom, and connected tools.
• Partner with cross-functional teams (Marketing Ops, Pre Sales, Sales, CS, Finance, Product) to ensure integrations are seamless and scalable.
• Lead the evolution of system architecture — mapping processes, maintaining clean data structures, and reducing technical debt.
• Drive adoption of new GTM tools through documentation, enablement, and user-friendly workflows.

2. Automation & Process Optimization

• Identify opportunities for automation across lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, or Cargo.
• Implement AI-assisted and no-code automation to streamline pipeline operations and reduce manual effort.
• Build standardized playbooks and process documentation to ensure repeatable, reliable execution across teams.
• Partner with Enablement to roll out new tools and processes with clear training and adoption metrics.

3. Data Integrity & Insights Infrastructure

• Own data accuracy and governance across CRM and connected systems.
• Build and maintain self-serve dashboards (Salesforce, Looker) to visualize funnel metrics, forecasting, churn, and pipeline velocity.
• Deliver strategic data insights to senior leadership to inform GTM decisions.
• Partner with Strat Ops to ensure data models support forecasting, compensation, and territory planning.

4. Tooling Strategy & Vendor Management

• Manage the GTM tooling roadmap, budget, and vendor relationships.
• Evaluate new technologies and AI integrations that enhance productivity, personalization, and insight generation.
• Ensure ROI and strategic alignment of all tools — balancing innovation with practicality.

5. Team Leadership & Cross-Functional Collaboration

• Lead and mentor a small team of system specialists or analysts, fostering curiosity, precision, and continuous improvement.
• Collaborate with Sales, Marketing, and CS stakeholders to translate business requirements into scalable system solutions.
• Champion…