IT Manager

+ Benefits London, England

Permanent IT Manager London We're exclusively supporting a highly respected London based organisation in the search for a hands on IT Manager to lead their internal technology function.

This is not a role for someone who wants to sit in meetings all day.

It's for an IT Manager who enjoys leading people, owning technology operations and remaining technically involved across a modern Microsoft environment.

You'll manage a small team, take ownership, lead critical technology projects and act as the senior technical escalation point across the business.

If you're someone who still enjoys getting into Microsoft 365, Azure, Intune or Defender whilst leading a team and driving improvements, this is the opportunity you've been looking for.

Key Responsibilities Lead, mentor and develop the internal IT team

Own service delivery, escalations and operational performance

Drive ITIL best practice, service improvements and user satisfaction

Manage third-party suppliers, partners and technology vendors

Support project delivery and business technology initiatives

Act as the senior escalation point for complex technical issues

Microsoft Cloud & Modern Workplace Administer and optimise Microsoft 365

Manage Azure infrastructure and cloud services

Own Microsoft Entra , identity and access management

Manage Intune and endpoint security policies

Administer Microsoft Defender and security tooling

Support and develop SharePoint Online and Microsoft Teams environments

Manage Exchange Online and email security policies

Infrastructure & Resilience Manage backup, disaster recovery and business continuity processes

Oversee patching, monitoring and infrastructure lifecycle management

Support networking, cloud and endpoint technologies

Ensure systems remain secure, resilient and highly available

Required Experience We're looking for a well rounded IT Manager who combines technical depth with proven leadership experience.

You should have experience with:

Essential Managing internal IT teams

Microsoft 365 administration

Microsoft Azure administration

Microsoft Entra IDMicrosoft Intune Microsoft Defender Share Point  Online Microsoft Teams Exchange Online Conditional Access and MFABYOD and remote access security policies

Microsoft Purview Data Loss Prevention (DLP)
Identity and Access Management Service Desk ownership IT Operations ManagementITIL environments

Supplier and vendor management

Backup, Disaster Recovery and Business Continuity Cyber security governance and security policy management

Microsoft Copilot Chat Microsoft Copilot for Microsoft 365

Microsoft Fabric Power BIPower Automate Power Apps Cyber Essentials / Cyber Essentials Plus Most importantly, you'll be comfortable managing people and rolling your sleeves up technically when required.

We are especially interested in candidates who have worked within mid-sized organisations where they've worn multiple hats and taken ownership across infrastructure, cloud, cyber security, service delivery and projects.

Package
65,000 - 75,000 Basic Salary Plus:25 days holiday + bank holidays

Enhanced pension scheme

Life assurance

Healthcare benefits

Employee Assistance Programme Enhanced family-friendly benefits

Volunteer day Discounts and rewards platform

Excellent career development opportunities

Location London This  is a predominantly office-based position with an expectation of 4 days per week onsite.

If you're an experienced IT Manager looking for a role where you can genuinely influence technology, lead a team and remain hands-on across a modern Microsoft environment please apply or contact Claire Thomas