Senior Product Manager - Triage

Are you excited about shaping the future of editorial decision-making through AI-powered products that help researchers and publishers make better, faster decisions? Do you thrive in cross-functional environments where you can combine product strategy, customer insight, data science, and technology to deliver meaningful impact at scale?

Our team supports the editorial workflows of the largest scientific publisher in the world - millions of manuscript submissions a year, a portfolio of thousands of journals, and tens of thousands of editors. As submission volume grows, we modernise editorial processes, so they scale without compromising the integrity of the scientific record. We are a cross-functional, evidence-led team of engineers, UX, data scientists, product analysts and subject-matter experts, and we work to a simple standard: everything we do is grounded in user needs, and we use evidence to make commercially driven priority decisions.

This role owns editorial triage — the earliest and highest-volume decision point in the publishing workflow, and the stage most exposed to growing submission pressure. We are looking for a Senior Product Manager with deep product judgement to own the strategy, vision and roadmap for editorial triage. This is a strategy-first role, but a pragmatic one, delivered through a real squad sprint by sprint.

Triage is the early assessment that decides whether a manuscript proceeds to peer review, returns to the author, or is desk rejected. Many submissions are rejected before ever reaching peer review. It remains manual, signal-fragmented, and inconsistently applied: editors gather signals scattered across multiple tools that lack actionable guidance and must assemble and validate by hand before they can decide.

A significant portion of triage effort is spent finding and interpreting information rather than making the decision itself. Your job is to move triage from manual, fragmented manuscript handling toward an AI-assisted editorial intelligence layer that supports human editorial judgement. That means surfacing clear, prioritised, interpretable signals at the point of triage. Editors keep ownership of the decision throughout.

You will help define the path from today's workflow to that layer, working closely with an embedded data science team to commission and interpret signal evaluations, and partnering with the teams that own analytics, integrity, and the wider Editor Workflows pipeline. We’re looking for a Product Manager who stays close to the technology and can reason about how the AI behaves, how it is evaluated, and where the trade-offs lie.

While remaining, first and foremost, a product manager rather than an engineer or data scientist. We expect genuine curiosity: the right person follows new techniques as they emerge, tests them independently and brings informed opinions to decisions rather than waiting for the team to evaluate first.

• Owning, defining and delivering the product vision, strategy, and roadmap for editorial triage solutions.
• Leading product delivery within a cross-functional agile team, managing priorities, maintaining a healthy backlog, and ensuring consistent progress.
• Conducting customer discovery with editorial users, identifying needs across different user groups, and turning insights into product improvements.
• Designing and improving signal management and triage experiences, helping users prioritise and act on information effectively.
• Fostering evidence-based decision-making through quantitative and qualitative research, analytics, experimentation, and clearly defined success measures.
• Partnering with data science teams to evaluate signal quality, accuracy, and confidence,…