Salesforce System Administrator

You’ll be the System Administrator for our new NPC environment and will work on clearing the pots-implementation backlog, working with teams across the organisation to maximise the potential of our growing Salesforce portfolio. Working closely with the stakeholders, you’ll deliver the development of our Salesforce products ensuring a consistent and holistic approach that compliments our tech-infrastructure ecosystem.

As part of the Technology and Digital Team, you’ll have an active role in supporting the delivery of our digital transformation. By contributing to Parkinson’s UK’s strategy to become Fit for the Future; you will help to improve the lives of people affected by Parkinson’s.

Please note this role is a 12-month fixed term contract.

• Bringing best practice to everything you do, you’ll provide the administrative functions across our Salesforce suite including: user maintenance, org maintenance, dashboards and reports, basic system architecture, object management, flows and other configurations, advanced platform automation.
• Provide administrative support and maintenance for the Fin Dock application, including ensuring data accuracy, proper record management and seamless financial integration with the wider Salesforce environment.
• Manage our Salesforce NPC org, running the audits and release cycles. Working collaboratively with stakeholders to define and document development requirements, and prioritise the backlog.
• Continuously improving our products you’ll provide guidance and support with evaluation, scoping, configuration, testing and release management.
• Maintain the functional areas of data management (including oversight of integrations), case management, knowledge base and user accounts.
• Support our Salesforce users to develop their skillsets, with their use of Trailhead and creating Trail mixes as appropriate.

• Experience of working with formal release management processes.
• Salesforce Administrator ADM-211 certification (essential) and ADX-211E preferable.
• Experience of administering Service Cloud, NPC, NPSP and Experience Cloud is essential.
• Exposure to Data 360 Identity Resolution/ segmentation/hyper personalisation and activation
• Experience of working with Fin Dock is essential

Applications close on Sunday 18 October.

At Parkinson’s UK, we want to connect with the real you. While we welcome the use of generative AI tools to help polish your grammar or structure your thoughts in your CV and supporting statement, please ensure the final submission is written in your own authentic voice. We are looking for your unique, lived experiences, personal impact, and genuine passion.

We would ask that you’re transparent about your use of AI throughout your application process.